Hours

Our general office hours are Monday through Friday, 8:00 am - 5:00 pm. Some of our providers offer early evening and weekend appointments. Please check with our staff for specific schedules.

Night and weekend coverage is for emergencies only. Please dial 911 with any life-threatening emergency. In the event of a non-life-threatening emergency, you may call (757) 622-6794. Our answering service will contact your provider to return your call and address your emergency.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost 

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.